Welcome to www.nounessentials.com
These Terms of Sale govern your purchases on our website. By placing an order, you agree to these terms. Please read them carefully.
1. Order Acceptance & Payment
- All orders are subject to product availability and approval.
- We accept payment via credit/debit cards, bank transfers, cash on delivery (COD).
- Prices are in Lebanese Pounds (LBP) or USD (as specified) and include VAT if applicable.
- We reserve the right to cancel orders due to pricing errors, stock issues, or suspicious activity.
2. Shipping & Delivery
- Delivery times vary based on location (Beirut, other Lebanese regions, or international).
- Shipping fees depend on the delivery method and location.
- Risk of loss/damage transfers to you upon delivery.
- Delays due to unforeseen circumstances (e.g., political unrest, strikes) are not our responsibility.
3. Returns & Refunds (Consumer Protection Law in Lebanon)
- You may return unused, unopened products in original packaging within 14 days of delivery.
- Refunds will be processed via the original payment method or store credit.
- Exchanges are subject to stock availability.
- Defective/damaged items: Contact us within 48 hours of delivery for a replacement/refund.
- Return shipping costs may apply unless the item is faulty.
4. Cancellations
- Orders can be canceled before shipment. Contact us immediately.
- Once shipped, cancellations may not be possible (subject to courier policies).
5. Product Descriptions & Pricing
- We strive for accuracy but do not guarantee that colors, sizes, or descriptions match exactly due to screen differences.
- Prices may change without notice, but confirmed orders will be honored.
6. Liability Limitations
- We are not liable for indirect damages (e.g., loss of profits) arising from product use.
- Our liability is limited to the order value.
7. Force Majeure
- We are not responsible for delays/cancellations due to events beyond our control (e.g., political instability, internet outages, natural disasters).
8. Governing Law & Disputes
- These terms are governed by Lebanese law.
- Disputes will be resolved in Lebanese courts.
9. Contact Us
For questions about orders, returns, or these terms, contact:
Noun Med Trade (FZE)
info@nounessentials.com
+971 50 813 0725
